Privacy Policy

This website is operated by Golden Hour Grooming (“We”) are committed to protecting and preserving the privacy of our visitors when visiting our site or communicating electronically with us.

This policy sets out how we process any personal data we collect from you or that you provide to us through our website. We confirm that we will keep your information secure and that we will comply fully with all applicable UK Data Protection legislation and regulations. Please read the following carefully to understand what happens to personal data that you choose to provide to us, or that we collect from you when you visit this site. By visiting https://goldenhourgrooming.co.uk (our website) you are accepting and consenting to the practices described in this policy.

We do not rent, sell or share personal information about you with other people or non-affiliated companies.

Types of information we may collect from you

We may collect, store and use the following kinds of personal information about individuals who visit and use our website:

Information you supply to us. You may supply us with information about you by filling in forms on our website. This includes information you provide when you submit a booking enquiry form. The information you give us may include your name, e-mail address and phone number and Dog Breed.

Information our website automatically collects about you. With regard to each of your visits to our website we may automatically collect information including the following:

  • technical information, including a truncated and anonymised version of your Internet protocol (IP) address, browser type and version, operating system and platform;
  • information about your visit, including what pages you visit, how long you are on the site, how you got to the site (including date and time); page response times, length of visit, what you click on, documents downloaded and download errors.

How we may use the information we collect

We use the information in the following ways:

Information you supply to us. We will use this information:

  • To provide you with services that you request from us
  • To provide appointment reminders
  • To provide booking of services

Information we automatically collect about you. We will use this information:

  • To administer our site including troubleshooting and statistical purposes;
  • To improve our site to ensure that content is presented in the most effective manner for you and for your computer;
  • Security and debugging as part of our efforts to keep our site safe and secure.

This information is collected anonymously and is not linked to information that identifies you as an individual. We use Google Analytics to track this information. Find out how Google uses your data at https://support.google.com/analytics/answer/6004245

Third party links

Our site may, from time to time, contain links to and from the third party websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Your data not will be shared with any third party sites.

How long we retain your data

All personal data processed and stored will be dealt with securely and for no longer than is necessary which relate to the reason(s) for which it was first collected.

Data Security

The following measures have been taking to appropriate secure your data.

  • All data is hosted and stored in the United Kingdom
  • Form data encrypted in transit using SSL
  • Serve our site securely only on HTTPS
  • Multi-Factor Authentication for all user access
  • Restricted Web contents
  • Restricted browser permissions
  • Web Application Firewall
  • Appropriate Security Headers
  • Google reCaptcha

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. Cookies are collected for the following services; Google Analytics, Google Ads and Google reCaptcha.

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to contactus@goldenhourgrooming.co.uk.

Changes to Our Privacy Policy

We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.

Book Now
close slider

    Request a Call Back or call 07429 643491

    Let us know how to get back to you to arrange your appointment


    What would you like to book? *

    * Required Fields

    * 24-hour notice required for cancellations. Late cancellations or no-shows will be charged the full fee, and future bookings will be paused until paid.

    Full Terms and Conditions can be found here.